Privacy Policy – Fortune Group

At Fortune Group, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, submit an enquiry, express interest in our projects or interact with us through our digital platforms.

By accessing or using our website, you acknowledge that you have read this Privacy Policy.

Information We Collect

We may collect the following categories of information when you interact with our website or services:

Personal Information
- Name
- Mobile number
- Email address
- Residential location or city
- Property preferences, including project interest, budget and configuration
- Any other information you voluntarily provide through enquiry forms, callback requests or other communication channels
Technical Information
- IP address
- Browser type and version
- Device and operating system information
- Pages visited, time spent on the website and browsing interactions
- Cookies and similar tracking technologies, where applicable
We collect only the information reasonably necessary for the purposes described in this Policy, subject to applicable law.
How We Use Your Information

Fortune Group may use the information collected to:
- Respond to your enquiries and requests for information about our projects.
- Share project details, brochures, pricing information and availability, where requested.
- Arrange site visits, property consultations and follow-up communications.
- Send updates about our projects, offers, events and other relevant developments, subject to applicable consent requirements.
- Improve our website, services, customer experience and marketing communications.
- Understand visitor preferences and analyse website performance.
- Maintain records, prevent fraud, protect our website and comply with applicable legal obligations.
You may opt out of promotional communications at any time, subject to applicable law. Opting out of marketing messages will not necessarily prevent us from sending essential service-related communications.
Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand visitor behaviour and measure website performance.

Where applicable, we may use analytics tools and advertising technologies to understand how visitors interact with our website and to improve the relevance of our communications.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Where required by applicable law, we will seek consent before using non-essential cookies or similar technologies.
Sharing of Information

Fortune Group does not sell your personal information as a standalone commercial product.

We may share your information, where necessary and lawful, with:
- Authorised Channel Partners and Sales Associates: To assist with property enquiries, consultations and sales-related follow-ups.
- Service Providers: Including website hosting providers, customer relationship management platforms, communication providers, analytics services and marketing agencies.
- Group Entities and Project-Related Entities: Where relevant to your enquiry and subject to applicable legal requirements.
- Government and Regulatory Authorities: Where disclosure is required by law, a court order or a lawful regulatory request.
- Other Relevant Parties: In connection with a business restructuring, merger or transfer, subject to applicable legal requirements and appropriate safeguards.
Where third parties process personal information on our behalf, we expect them to handle it in accordance with applicable contractual and legal obligations.
Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Access to personal information is restricted to authorised personnel and service providers who require it for legitimate business purposes.

Although we make reasonable efforts to protect your information, no method of transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.
Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, maintaining business records, meeting contractual obligations and complying with applicable legal requirements.

When personal information is no longer required, we will take appropriate steps to delete it or anonymise it, subject to applicable law and legitimate record-retention requirements.
Your Privacy Rights

Subject to applicable law, you may have the right to:
- Request access to information about the personal data we process.
- Request correction or updating of inaccurate or incomplete information.
- Request erasure of personal information where legally permissible.
- Withdraw consent where processing is based on consent.
- Opt out of promotional communications.
- Raise a grievance or complaint regarding the handling of your personal information.
To exercise any applicable rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing your request.
Third-Party Websites and Services

Our website may contain links to third-party websites, portals or services. These platforms may have their own privacy policies and practices.

Fortune Group is not responsible for the privacy, security or content practices of third-party websites. We encourage you to review their privacy policies before sharing personal information with them.
Children's Privacy

Our website and property-related services are intended for adults. We do not knowingly seek to collect personal information from children in circumstances where such collection is not permitted by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
Updates to This Privacy Policy

Fortune Group may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable laws.

Any revised version will be published on this page with an updated revision date. We encourage visitors to review this page periodically.